I attempted to call their customer care number, and was told by means of taping it'll be closed due to "unanticipated situations" and they don't know when it'll open. Lovely. Whatever happened to pride of made item, or customer complete satisfaction? I'm not even trying to handle Sears, which is not much better.
So we received our fourth replacement from Stearns and Foster and chose to change the kind of bed entirely. Sears was fantastic to work with, they even credited us $890 on the distinction of the upgrade so we paid an additional $300 to go with the lux estate ultra plush hybrid bed.
The adjustable base often goes down on it own and smells strange still after 3 months. Odors like hay is the only way I can describe it. But I would suggest the lux estate hybrid ultra luxurious bed if you are looking for the softest bed!I would provide absolutely no stars if possible.
I saw the indentations about a year after purchase. I believed my back and hips were hurting due to exercise, but I believe it's this inexpensively made bed. I can't believe they are allowed to remain in organization with ripping individuals off. We had a bed before this one for about twenty years and no problems.
We now seem like we require to purchase a brand-new mattress due to the fact that of the imprints and drooping triggering us pain in the back. Will never ever buy another Stearns and Foster. Have this Stearns and Foster high profile for simply over a year. 14 mo. to be precise. I weigh approx. 130. Live alone! Stay house 6-8 mo.
This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I have actually paid individuals to rotate, after a few weeks I'm in a rut. Just awful. Purchased a bed March 2015. The middle is already drooping. Called the client service for Sleep Train. Erica notified me that all claims would be denied due to the fact that I did not have a bar with a leg in the middle of my frame.
With all the bad evaluations, on this site alone, I will STAY AWAY from any Stearns and Foster bed permanently !!! The customer care was of no help. On a side note, as I was talking with the salesperson about my problem, somebody else strolled in with the very same problem. Click This Link Now. Think what sort of bed that was??? Stearns and Foster.
Plainly this is the worst bed mattress we have ever owned. Within a year the mattress sagged, though not more than 1 inch. But it was like sleeping in a wagon wheel rut. Hips, shoulders, back and knees ache every night. Stay away from this product. We bought our king size bed mattress about 6 months ago and two months into it there were sagging spots on each side.
I feel cheated and benefited from. Will never EVER purchase another S&F product. I bought the Stearns & Foster Queen bed mattress for $1500.00 and within 2 years the middle drooped so bad I had a tough time getting out of bed. I am physically in shape, normal weight and swim laps routinely, walk and remain active.
I lastly changed it with a Jamison for half the cost and sleep terrific now. I put the S & F upstairs in the guest room but nobody wishes to sleep on it. It will head out on the curb. My Spouse and I acquired a King Stearns & Foster Mattress/Box Spring from Ashley's Furnishings.
I called Ashley's upset and set up a representative to come out to determine. Best King Mattress Set. 1" in deepest area (after 22 DAYS!) and rep said service warranty just changes at 1 1/2". Once again, why need to we even have to call a representative after owning a bed mattress for 22 days ?? I check out evaluations cautioning me about sagging problems prior to purchasing and I took an opportunity that it wouldn't happen to us.
Extremely disappointing that we changed a good mattress that we had with this one. I will not be purchasing a S&F once again - Best Mattress For Side Sleepers Reviews. I bought a Stearns and Foster queen size bed and box spring that was promoted by the sales agent as a superior bed set that was extremely firm.
The regular body imprints you were to anticipate I read about on the Stearns and Foster website that were surpassed in the very first two months. Best Mattress For Lower Back Pain Sufferers. Updated 12/16/2015 - I bought a queen Stearns & Foster bed set, and after just a couple of months with just myself sleeping on it, the bed began to sag uncomfortably.
Plus it was determined lots of hours after I had actually awaken and was off the bed, whereas any indentation that was there had actually increased to a perceived regular level. You Can Check Here. Customer care was less than professional and unsympathetic when handling me and my concerns regarding the purchase of their item and the questioning of their warranty examination techniques.
Best of luck and delighted shopping. I purchased a Stearns and Foster Firm High-end Mattress in March of 2014. I thought I was buying convenience, boy was I incorrect. When getting up in early morning, we discover that our hips are incredibly agonizing (we are both side sleepers). We also discover that we roll to the center of bed.
Appointment was made and artisans came out. He said that I did not have an anxiety of 1 1/2 inches and that there was nothing they might do. I stated what about my warranty, he said I did not fall in the guidelines. I bought a company bed not rock hard (Best Mattress For Overweight Side Sleeper).
Paid over $2600 for a king-size Stearns & Foster bed mattress at Sleepy's. Came with a 10 year assurance. After 2 years, terrible imprint on both sides where we sleep. After trying to use package they send from Marshall Bed mattress and downloading pictures, could refrain from doing. I am a senior and this was really challenging. Best Latex Mattress Topper.