I attempted to call their client service number, and was told by means of recording it'll be closed due to "unforeseen situations" and they don't know when it'll open. Lovely. Whatever occurred to pride of produced product, or client complete satisfaction? I'm not even trying to deal with Sears, which is very little better.
So we received our 4th replacement from Stearns and Foster and chose to change the type of bed all together. Sears was great to deal with, they even credited us $890 on the difference of the upgrade so we paid an additional $300 to opt for the lux estate ultra luxurious hybrid bed.
The adjustable base sometimes decreases on it own and smells unusual still after 3 months. Odors like hay is the only method I can explain it. However I would recommend the lux estate hybrid ultra luxurious bed if you are looking for the softest bed!I would offer absolutely no stars if possible.
I observed the indentations about a year after purchase. I thought my back and hips were hurting due to work out, but I think it's this cheaply made bed. I can't believe they are allowed to remain in service with ripping individuals off. We had a bed before this one for about 20 years and no issues.
We now seem like we require to purchase a brand-new bed mattress due to the fact that of the indentations and drooping triggering us back discomfort. Will never buy another Stearns and Foster. Have this Stearns and Foster high profile for just over a year. 14 mo. to be specific. I weigh approx. 130. Live alone! Stay house 6-8 mo.
This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I've paid individuals to turn, after a couple of weeks I remain in a rut. Simply awful. Purchased a bed March 2015. The middle is already sagging. Called the customer support for Sleep Train. Erica informed me that all claims would be denied because I did not have a bar with a leg in the middle of my frame.
With all the bad evaluations, on this site alone, I will KEEP AWAY from any Stearns and Foster bed forever !!! The client service was of no help. On a side note, as I was talking with the salesman about my problem, somebody else strolled in with the very same problem. Read More Here. Think what kind of bed that was??? Stearns and Foster.
Plainly this is the worst mattress we have ever owned. Within a year the mattress sagged, though not more than 1 inch. However it was like sleeping in a wagon wheel rut. Hips, shoulders, back and knees hurt every night. Stay away from this product. We purchased our king size bed mattress about 6 months ago and two months into it there were sagging areas on each side.
I feel cheated and taken advantage of. Will never ever EVER buy another S&F item. I purchased the Stearns & Foster Queen mattress for $1500.00 and within 2 years the middle drooped so bad I had a difficult time rising. I am healthy, normal weight and swim laps regularly, walk and remain active.
I finally changed it with a Jamison for half the rate and sleep excellent now. I put the S & F upstairs in the guest space but no one desires to sleep on it. It will head out on the curb. My Spouse and I acquired a King Stearns & Foster Mattress/Box Spring from Ashley's Furnishings.
I called Ashley's upset and arranged a representative to come out to measure. Best Mattress Brand For Lower Back Pain. 1" in deepest spot (after 22 DAYS!) and representative said warranty just replaces at 1 1/2". Again, why need to we even need to call a rep after owning a bed mattress for 22 days ?? I check out evaluations warning me about sagging concerns prior to acquiring and I gambled that it wouldn't happen to us.
Really disappointing that we replaced an excellent bed mattress that we had with this one. I will not be purchasing a S&F once again - Best Mattress To Buy 2016. I acquired a Stearns and Foster queen size bed and box spring that was promoted by the sales agent as a remarkable bed set that was very firm.
The normal body indentations you were to anticipate I check out on the Stearns and Foster website that were surpassed in the very first 2 months. Best Mattress Topper. Upgraded 12/16/2015 - I purchased a queen Stearns & Foster bed set, and after just a number of months with simply myself sleeping on it, the bed started to droop annoyingly.
Plus it was measured numerous hours after I had actually awaken and was off the bed, whereas any imprint that was there had actually increased to a viewed normal level. See This Page. Consumer service was less than professional and unsympathetic when handling me and my issues concerning the purchase of their item and the questioning of their warranty examination approaches.
Good luck and pleased shopping. I bought a Stearns and Foster Company High-end Bed Mattress in March of 2014. I thought I was buying convenience, kid was I incorrect. When awakening in morning, we find that our hips are exceptionally painful (we are both side sleepers). We likewise find that we roll to the center of bed.
Consultation was made and artisans came out. He said that I did not have a depression of 1 1/2 inches and that there was absolutely nothing they might do. I stated what about my guarantee, he said I did not fall in the standards. I bought a firm bed not rock hard (Best Mattress For Upper Back Pain).
Paid over $2600 for a king-size Stearns & Foster bed mattress at Sleepy's. Included a 10 year warranty. After 2 years, dreadful imprint on both sides where we sleep. After trying to utilize kit they send from Marshall Bed mattress and downloading photos, could not do. I am a senior and this was really hard. Best Latex Mattress Topper.