I attempted to call their customer care number, and was told through tape-recording it'll be closed due to "unpredicted scenarios" and they do not understand when it'll open. Lovely. Whatever happened to pride of produced product, or consumer complete satisfaction? I'm not even trying to deal with Sears, which is not much better.
So we got our 4th replacement from Stearns and Foster and chose to switch the kind of bed completely. Sears was excellent to work with, they even credited us $890 on the difference of the upgrade so we paid an additional $300 to choose the lux estate ultra plush hybrid bed.
The adjustable base often goes down on it own and smells weird still after 3 months. Odors like hay is the only way I can describe it. But I would advise the lux estate hybrid ultra luxurious bed if you are trying to find the softest bed!I would give absolutely no stars if possible.
I discovered the indentations about a year after purchase. I believed my back and hips were injuring due to work out, but I think it's this cheaply made bed. I can't believe they are enabled to remain in service with ripping individuals off. We had a bed before this one for about twenty years and no problems.
We now feel like we require to buy a brand-new bed mattress since of the indentations and sagging causing us pain in the back. Will never purchase another Stearns and Foster. Have this Stearns and Foster high profile for simply over a year. 14 mo. to be exact. I weigh approx. 130. Live alone! Stay home 6-8 mo.
This bed mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I've paid people to turn, after a couple of weeks I remain in a rut. Just terrible. Purchased a bed March 2015. The middle is currently sagging. Called the client service for Sleep Train. Erica notified me that all claims would be rejected since I did not have a bar with a leg in the middle of my frame.
With all the bad evaluations, on this website alone, I will KEEP AWAY from any Stearns and Foster bed forever !!! The client service was of no aid. On a side note, as I was talking with the salesman about my problem, another person strolled in with the very same problem. Browse Around This Website. Guess what sort of bed that was??? Stearns and Foster.
Plainly this is the worst bed mattress we have ever owned. Within a year the bed mattress drooped, though not more than 1 inch. But it resembled sleeping in a wagon wheel rut. Hips, shoulders, back and knees hurt every night. Stay away from this product. We bought our economy size mattress about 6 months earlier and 2 months into it there were sagging areas on each side.
I feel cheated and made the most of. Will never ever EVER buy another S&F item. I bought the Stearns & Foster Queen mattress for $1500.00 and within 2 years the middle sagged so bad I had a tough time rising. I am healthy, regular weight and swim laps routinely, walk and stay active.
I lastly replaced it with a Jamison for half the rate and sleep terrific now. I put the S & F upstairs in the guest space however nobody wishes to sleep on it. It will head out on the curb. My Husband and I purchased a King Stearns & Foster Mattress/Box Spring from Ashley's Furniture.
I called Ashley's upset and set up a rep to come out to measure. Best Latex Mattress Topper For Side Sleepers. 1" in inmost area (after 22 DAYS!) and representative stated service warranty only replaces at 1 1/2". Again, why need to we even need to call an associate after owning a bed mattress for 22 days ?? I check out reviews cautioning me about sagging problems prior to acquiring and I gambled that it would not take place to us.
Really frustrating that we changed a great mattress that we had with this one. I will not be purchasing a S&F again - Best Mattress For Back Pain. I acquired a Stearns and Foster queen size bed and box spring that was promoted by the sales agent as an exceptional bed set that was extremely firm.
The normal body imprints you were to anticipate I check out on the Stearns and Foster site that were gone beyond in the first two months. Best Mattress Protector Reviews. Upgraded 12/16/2015 - I bought a queen Stearns & Foster bed set, and after just a couple of months with simply myself sleeping on it, the bed began to droop uncomfortably.
Plus it was determined lots of hours after I had actually awaken and was off the bed, whereas any indentation that was there had increased to a perceived regular level. Read The Full Info Here. Consumer service was unprofessional and unsympathetic when dealing with me and my issues regarding the purchase of their product and the questioning of their guarantee assessment methods.
All the best and happy shopping. I bought a Stearns and Foster Firm Luxury Bed Mattress in March of 2014. I thought I was buying convenience, boy was I wrong. When awakening in early morning, we discover that our hips are exceptionally painful (we are both side sleepers). We likewise discover that we roll to the center of bed.
Visit was made and artisans came out. He said that I did not have an anxiety of 1 1/2 inches which there was nothing they could do. I stated what about my service warranty, he said I did not fall in the guidelines. I purchased a company bed not rock hard (Best Mattress For Fat Side Sleepers).
Paid over $2600 for a king-size Stearns & Foster bed mattress at Sleepy's. Featured a 10 year guarantee. After 2 years, dreadful imprint on both sides where we sleep. After trying to utilize set they send out from Marshall Bed mattress and downloading pictures, might refrain from doing. I am a senior and this was very tough. Best Mattress To Buy 2016.