I attempted to call their consumer service number, and was told by means of tape-recording it'll be closed due to "unexpected situations" and they don't know when it'll open. Lovely. Whatever happened to pride of produced item, or customer complete satisfaction? I'm not even attempting to handle Sears, which is not much better.
So we got our fourth replacement from Stearns and Foster and decided to change the type of bed completely. Sears was terrific to work with, they even credited us $890 on the distinction of the upgrade so we paid an extra $300 to choose the lux estate ultra plush hybrid bed.
The adjustable base in some cases decreases on it own and smells odd still after 3 months. Smells like hay is the only method I can describe it. However I would advise the lux estate hybrid ultra plush bed if you are looking for the softest bed!I would give absolutely no stars if possible.
I saw the imprints about a year after purchase. I believed my back and hips were harming due to work out, but I believe it's this inexpensively made bed. I can't believe they are enabled to remain in business with ripping people off. We had a bed prior to this one for about twenty years and no issues.
We now seem like we need to buy a new mattress since of the imprints and drooping causing us pain in the back. Will never buy another Stearns and Foster. Have this Stearns and Foster high profile for simply over a year. 14 mo. to be precise. I weigh approx. 130. Live alone! Stay house 6-8 mo.
This bed mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I have actually paid individuals to rotate, after a couple of weeks I'm in a rut. Simply terrible. Bought a bed March 2015. The middle is already sagging. Called the client service for Sleep Train. Erica notified me that all claims would be rejected since I did not have a bar with a leg in the middle of my frame.
With all the bad reviews, on this site alone, I will KEEP AWAY from any Stearns and Foster bed permanently !!! The customer care was of no aid. On a side note, as I was speaking to the salesman about my issue, somebody else strolled in with the exact same issue. Go Here. Guess what sort of bed that was??? Stearns and Foster.
Clearly this is the worst bed mattress we have actually ever owned. Within a year the bed mattress sagged, though not more than 1 inch. However it was like sleeping in a wagon wheel rut. Hips, shoulders, back and knees ache every night. Keep away from this item. We bought our king size mattress about 6 months earlier and 2 months into it there were drooping areas on each side.
I feel cheated and made the most of. Will never EVER purchase another S&F item. I bought the Stearns & Foster Queen bed mattress for $1500.00 and within 2 years the middle drooped so bad I had a tough time rising. I am physically in shape, normal weight and swim laps frequently, walk and stay active.
I lastly replaced it with a Jamison for half the cost and sleep excellent now. I put the S & F upstairs in the visitor room however nobody wants to sleep on it. It will go out on the curb. My Partner and I bought a King Stearns & Foster Mattress/Box Spring from Ashley's Furniture.
I called Ashley's upset and arranged a rep to come out to measure. Best Mattress Topper For Back Pain 2016. 1" in deepest spot (after 22 DAYS!) and representative said warranty only replaces at 1 1/2". Once again, why must we even have to call a rep after owning a bed mattress for 22 days ?? I check out reviews alerting me about sagging concerns prior to buying and I gambled that it wouldn't take place to us.
Extremely disappointing that we changed a good bed mattress that we had with this one. I will not be purchasing a S&F again - Best Mattress For Lower Back Pain And Hip Pain. I acquired a Stearns and Foster queen size bed and box spring that was promoted by the sales agent as a superior bed set that was really firm.
The regular body imprints you were to anticipate I read about on the Stearns and Foster website that were exceeded in the very first 2 months. Best Low Cost Memory Foam Mattress. Updated 12/16/2015 - I acquired a queen Stearns & Foster bed set, and after only a couple of months with simply myself sleeping on it, the bed began to droop annoyingly.
Plus it was measured lots of hours after I had awaken and was off the bed, whereas any imprint that was there had actually risen to a perceived normal level. More. Customer support was unprofessional and unsympathetic when dealing with me and my issues concerning the purchase of their product and the questioning of their warranty examination approaches.
Best of luck and happy shopping. I bought a Stearns and Foster Company Luxury Bed Mattress in March of 2014. I believed I was buying comfort, kid was I wrong. When awakening in morning, we find that our hips are incredibly agonizing (we are both side sleepers). We likewise find that we roll to the center of bed.
Visit was made and craftsmen came out. He stated that I did not have a depression of 1 1/2 inches and that there was absolutely nothing they might do. I stated what about my guarantee, he stated I did not fall in the standards. I purchased a firm bed not rock hard (Best Mattress For Side Sleepers).
Paid over $2600 for a king-size Stearns & Foster mattress at Sleepy's. Included a ten years guarantee. After 2 years, awful indentation on both sides where we sleep. After trying to utilize package they send from Marshall Mattress and downloading pics, could not do. I am a senior and this was very hard. Best Mattress For Back Support.