I tried to call their customer care number, and was informed via taping it'll be closed due to "unanticipated situations" and they don't understand when it'll open. Lovely. Whatever happened to pride of made product, or client satisfaction? I'm not even trying to handle Sears, which is not much better.
So we received our 4th replacement from Stearns and Foster and decided to change the type of bed entirely. Sears was great to work with, they even credited us $890 on the difference of the upgrade so we paid an additional $300 to choose the lux estate ultra plush hybrid bed.
The adjustable base in some cases goes down on it own and smells weird still after 3 months. Smells like hay is the only way I can describe it. But I would recommend the lux estate hybrid ultra plush bed if you are searching for the softest bed!I would offer zero stars if possible.
I observed the imprints about a year after purchase. I believed my back and hips were hurting due to work out, but I think it's this inexpensively made bed. I can't think they are enabled to remain in organization with ripping people off. We had a bed before this one for about twenty years and no issues.
We now feel like we need to buy a brand-new bed mattress because of the indentations and sagging triggering us back discomfort. Will never purchase another Stearns and Foster. Have this Stearns and Foster high profile for just over a year. 14 mo. to be specific. I weigh approx. 130. Live alone! Stay at home 6-8 mo.
This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I have actually paid people to turn, after a few weeks I remain in a rut. Just terrible. Purchased a bed March 2015. The middle is already sagging. Called the customer support for Sleep Train. Erica notified me that all claims would be denied due to the fact that I did not have a bar with a leg in the middle of my frame.
With all the bad evaluations, on this site alone, I will KEEP AWAY from any Stearns and Foster bed forever !!! The customer care was of no help. On a side note, as I was speaking to the salesman about my problem, somebody else strolled in with the very same problem. Navigate To This Website. Guess what kind of bed that was??? Stearns and Foster.
Plainly this is the worst bed mattress we have actually ever owned. Within a year the mattress drooped, though not more than 1 inch. But it resembled oversleeping a wagon wheel rut. Hips, shoulders, back and knees hurt every night. Keep away from this item. We bought our king size mattress about 6 months back and two months into it there were drooping areas on each side.
I feel cheated and benefited from. Will never EVER purchase another S&F product. I purchased the Stearns & Foster Queen mattress for $1500.00 and within 2 years the middle sagged so bad I had a tough time getting out of bed. I am physically healthy, typical weight and swim laps regularly, walk and stay active.
I lastly changed it with a Jamison for half the price and sleep great now. I put the S & F upstairs in the visitor space but nobody wishes to sleep on it. It will go out on the curb. My Spouse and I purchased a King Stearns & Foster Mattress/Box Spring from Ashley's Furniture.
I called Ashley's upset and set up an associate to come out to determine. Best Mattress For Lower Back Pain Reviews. 1" in deepest area (after 22 DAYS!) and rep stated guarantee only replaces at 1 1/2". Again, why ought to we even have to call a rep after owning a mattress for 22 days ?? I read evaluations alerting me about sagging issues prior to purchasing and I took an opportunity that it would not happen to us.
Very frustrating that we replaced an excellent mattress that we had with this one. I will not be buying a S&F once again - Best Mattress For Bad Back. I acquired a Stearns and Foster queen size bed and box spring that was promoted by the sales agent as a remarkable bed set that was extremely firm.
The typical body indentations you were to expect I check out on the Stearns and Foster website that were exceeded in the very first 2 months. Best Mattress For Lower Back Pain Reviews. Upgraded 12/16/2015 - I purchased a queen Stearns & Foster bed set, and after just a couple of months with simply myself sleeping on it, the bed began to droop annoyingly.
Plus it was determined numerous hours after I had actually awaken and was off the bed, whereas any imprint that was there had increased to a perceived normal level. Browse This Site. Customer support was less than professional and unsympathetic when handling me and my issues concerning the purchase of their item and the questioning of their guarantee evaluation approaches.
Excellent luck and happy shopping. I purchased a Stearns and Foster Firm High-end Bed Mattress in March of 2014. I believed I was purchasing comfort, kid was I incorrect. When waking up in early morning, we discover that our hips are extremely agonizing (we are both side sleepers). We likewise discover that we roll to the center of bed.
Appointment was made and artisans came out. He stated that I did not have an anxiety of 1 1/2 inches which there was absolutely nothing they might do. I stated what about my guarantee, he said I did not fall in the standards. I purchased a firm bed not rock hard (Best Mattress For Seniors).
Paid over $2600 for a king-size Stearns & Foster mattress at Sleepy's. Came with a 10 year assurance. After 2 years, horrible imprint on both sides where we sleep. After attempting to use kit they send from Marshall Mattress and downloading pictures, could not do. I am a senior and this was extremely difficult. Best Mattress For Side Sleepers With Hip Pain.