I attempted to call their customer care number, and was told by means of tape-recording it'll be closed due to "unanticipated circumstances" and they do not understand when it'll open. Lovely. Whatever took place to pride of made product, or customer complete satisfaction? I'm not even attempting to deal with Sears, which is very little better.
So we received our 4th replacement from Stearns and Foster and chose to change the kind of bed all together. Sears was fantastic to work with, they even credited us $890 on the distinction of the upgrade so we paid an additional $300 to go with the lux estate ultra plush hybrid bed.
The adjustable base in some cases decreases on it own and smells strange still after 3 months. Odors like hay is the only method I can describe it. But I would advise the lux estate hybrid ultra luxurious bed if you are looking for the softest bed!I would provide absolutely no stars if possible.
I noticed the indentations about a year after purchase. I believed my back and hips were hurting due to work out, however I believe it's this cheaply made bed. I can't think they are allowed to stay in service with ripping people off. We had a bed prior to this one for about 20 years and no issues.
We now feel like we require to purchase a new bed mattress since of the indentations and drooping causing us neck and back pain. Will never ever purchase another Stearns and Foster. Have this Stearns and Foster high profile for just over a year. 14 mo. to be precise. I weigh approx. 130. Live alone! Stay at home 6-8 mo.
This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I've paid individuals to rotate, after a few weeks I'm in a rut. Simply awful. Purchased a bed March 2015. The middle is currently drooping. Called the consumer service for Sleep Train. Erica informed me that all claims would be denied due to the fact that I did not have a bar with a leg in the middle of my frame.
With all the bad evaluations, on this site alone, I will KEEP AWAY from any Stearns and Foster bed forever !!! The customer service was of no help. On a side note, as I was speaking to the salesman about my problem, another person walked in with the exact same issue. More. Think what type of bed that was??? Stearns and Foster.
Clearly this is the worst bed mattress we have actually ever owned. Within a year the bed mattress drooped, though not more than 1 inch. But it resembled oversleeping a wagon wheel rut. Hips, shoulders, back and knees ache every night. Stay away from this product. We purchased our economy size bed mattress about 6 months ago and 2 months into it there were drooping areas on each side.
I feel cheated and benefited from. Will never ever EVER purchase another S&F product. I bought the Stearns & Foster Queen bed mattress for $1500.00 and within 2 years the middle sagged so bad I had a tough time getting out of bed. I am fit, regular weight and swim laps routinely, walk and stay active.
I lastly replaced it with a Jamison for half the rate and sleep excellent now. I put the S & F upstairs in the guest space however no one wishes to sleep on it. It will head out on the curb. My Husband and I acquired a King Stearns & Foster Mattress/Box Spring from Ashley's Furniture.
I called Ashley's upset and arranged a representative to come out to measure. Best Latex Mattress Topper For Back Pain. 1" in inmost area (after 22 DAYS!) and associate stated guarantee just changes at 1 1/2". Again, why need to we even have to call a representative after owning a bed mattress for 22 days ?? I read reviews cautioning me about sagging issues prior to acquiring and I took a chance that it would not take place to us.
Extremely frustrating that we replaced an excellent bed mattress that we had with this one. I will not be purchasing a S&F once again - Best King Size Memory Foam Mattress. I acquired a Stearns and Foster queen size bed and box spring that was promoted by the sales representative as a superior bed set that was really firm.
The regular body indentations you were to expect I check out about on the Stearns and Foster site that were gone beyond in the very first 2 months. Best Mattress For Side Sleepers With Hip Pain. Updated 12/16/2015 - I purchased a queen Stearns & Foster bed set, and after only a couple of months with just myself sleeping on it, the bed started to droop annoyingly.
Plus it was measured many hours after I had awaken and was off the bed, whereas any indentation that existed had increased to a viewed regular level. I Was Reading This. Client service was less than professional and unsympathetic when dealing with me and my issues regarding the purchase of their item and the questioning of their service warranty assessment approaches.
All the best and pleased shopping. I bought a Stearns and Foster Company High-end Bed Mattress in March of 2014. I believed I was purchasing comfort, young boy was I incorrect. When awakening in early morning, we discover that our hips are exceptionally unpleasant (we are both side sleepers). We also discover that we roll to the center of bed.
Visit was made and artisans came out. He stated that I did not have an anxiety of 1 1/2 inches which there was nothing they could do. I said what about my guarantee, he said I did not fall in the standards. I purchased a company bed not rock hard (Best Mattress For Lower Back Pain Sufferers).
Paid over $2600 for a king-size Stearns & Foster bed mattress at Sleepy's. Featured a ten years assurance. After 2 years, dreadful indentation on both sides where we sleep. After trying to use set they send from Marshall Bed mattress and downloading pics, might not do. I am a senior and this was extremely tough. Best Mattress Firm.