I tried to call their client service number, and was told via recording it'll be closed due to "unpredicted scenarios" and they do not understand when it'll open. Lovely. Whatever occurred to pride of made product, or customer satisfaction? I'm not even trying to deal with Sears, which is not much better.
So we got our 4th replacement from Stearns and Foster and decided to change the type of bed all together. Sears was great to work with, they even credited us $890 on the difference of the upgrade so we paid an extra $300 to opt for the lux estate ultra plush hybrid bed.
The adjustable base sometimes decreases on it own and smells odd still after 3 months. Odors like hay is the only way I can explain it. But I would advise the lux estate hybrid ultra plush bed if you are looking for the softest bed!I would provide no stars if possible.
I observed the indentations about a year after purchase. I thought my back and hips were harming due to work out, however I believe it's this inexpensively made bed. I can't believe they are enabled to remain in service with ripping individuals off. We had a bed before this one for about twenty years and no problems.
We now seem like we require to buy a brand-new mattress since of the imprints and drooping triggering us neck and back pain. Will never ever buy another Stearns and Foster. Have this Stearns and Foster high profile for simply over a year. 14 mo. to be precise. I weigh approx. 130. Live alone! Stay home 6-8 mo.
This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I have actually paid individuals to rotate, after a couple of weeks I'm in a rut. Simply terrible. Purchased a bed March 2015. The middle is already sagging. Called the customer care for Sleep Train. Erica informed me that all claims would be denied due to the fact that I did not have a bar with a leg in the middle of my frame.
With all the bad evaluations, on this site alone, I will KEEP AWAY from any Stearns and Foster bed permanently !!! The customer care was of no help. On a side note, as I was talking with the salesperson about my problem, another person walked in with the same issue. See This Here. Think what type of bed that was??? Stearns and Foster.
Clearly this is the worst mattress we have actually ever owned. Within a year the mattress drooped, though not more than 1 inch. However it was like oversleeping a wagon wheel rut. Hips, shoulders, back and knees ache every night. Stay away from this product. We bought our economy size mattress about 6 months earlier and 2 months into it there were sagging spots on each side.
I feel cheated and benefited from. Will never EVER purchase another S&F item. I purchased the Stearns & Foster Queen mattress for $1500.00 and within 2 years the middle drooped so bad I had a tough time getting out of bed. I am fit, regular weight and swim laps regularly, walk and stay active.
I lastly replaced it with a Jamison for half the price and sleep fantastic now. I put the S & F upstairs in the visitor space however no one wishes to sleep on it. It will head out on the curb. My Husband and I bought a King Stearns & Foster Mattress/Box Spring from Ashley's Furniture.
I called Ashley's upset and set up an associate to come out to measure. Best Mattress For Large Side Sleepers. 1" in inmost spot (after 22 DAYS!) and representative said guarantee only changes at 1 1/2". Again, why should we even need to call a representative after owning a mattress for 22 days ?? I check out reviews warning me about sagging issues prior to buying and I took an opportunity that it would not happen to us.
Really frustrating that we replaced an excellent bed mattress that we had with this one. I will not be acquiring a S&F again - Best Mattress For Side Sleepers With Hip Pain. I bought a Stearns and Foster queen size bed and box spring that was promoted by the sales agent as a superior bed set that was very firm.
The normal body imprints you were to expect I check out on the Stearns and Foster website that were gone beyond in the very first two months. Best Latex Memory Foam Mattress. Updated 12/16/2015 - I purchased a queen Stearns & Foster bed set, and after only a couple of months with just myself sleeping on it, the bed began to sag uncomfortably.
Plus it was determined many hours after I had awaken and was off the bed, whereas any imprint that was there had risen to a perceived typical level. Browse Around Here. Consumer service was less than professional and unsympathetic when dealing with me and my concerns concerning the purchase of their item and the questioning of their warranty assessment techniques.
Excellent luck and happy shopping. I purchased a Stearns and Foster Firm High-end Mattress in March of 2014. I believed I was buying convenience, kid was I incorrect. When getting up in morning, we find that our hips are incredibly painful (we are both side sleepers). We likewise find that we roll to the center of bed.
Consultation was made and artisans came out. He said that I did not have an anxiety of 1 1/2 inches and that there was nothing they could do. I said what about my warranty, he said I did not fall in the guidelines. I bought a firm bed not rock hard (Best Mattress For Side Sleepers).
Paid over $2600 for a king-size Stearns & Foster mattress at Sleepy's. Came with a 10 year assurance. After 2 years, terrible imprint on both sides where we sleep. After trying to utilize package they send out from Marshall Bed mattress and downloading photos, could not do. I am a senior and this was very difficult. Best Mattress Protector Reviews.