I tried to call their consumer service number, and was informed through taping it'll be closed due to "unexpected scenarios" and they do not understand when it'll open. Lovely. Whatever happened to pride of made product, or customer fulfillment? I'm not even trying to deal with Sears, which is very little better.
So we received our 4th replacement from Stearns and Foster and decided to switch the kind of bed completely. Sears was great to work with, they even credited us $890 on the distinction of the upgrade so we paid an additional $300 to opt for the lux estate ultra plush hybrid bed.
The adjustable base often decreases on it own and smells strange still after 3 months. Smells like hay is the only method I can explain it. However I would suggest the lux estate hybrid ultra luxurious bed if you are trying to find the softest bed!I would give zero stars if possible.
I noticed the indentations about a year after purchase. I believed my back and hips were injuring due to work out, however I think it's this cheaply made bed. I can't think they are permitted to stay in service with ripping individuals off. We had a bed prior to this one for about 20 years and no issues.
We now feel like we need to buy a brand-new mattress due to the fact that of the indentations and sagging causing us neck and back pain. Will never buy another Stearns and Foster. Have this Stearns and Foster high profile for simply over a year. 14 mo. to be specific. I weigh approx. 130. Live alone! Stay at home 6-8 mo.
This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I've paid people to rotate, after a couple of weeks I remain in a rut. Simply horrible. Purchased a bed March 2015. The middle is currently sagging. Called the client service for Sleep Train. Erica notified me that all claims would be rejected since I did not have a bar with a leg in the middle of my frame.
With all the bad evaluations, on this website alone, I will STAY AWAY from any Stearns and Foster bed permanently !!! The customer service was of no assistance. On a side note, as I was speaking to the salesman about my issue, somebody else strolled in with the very same issue. Read Full Report. Think what type of bed that was??? Stearns and Foster.
Plainly this is the worst bed mattress we have actually ever owned. Within a year the bed mattress sagged, though not more than 1 inch. But it was like oversleeping a wagon wheel rut. Hips, shoulders, back and knees hurt every night. Keep away from this product. We bought our economy size bed mattress about 6 months back and 2 months into it there were sagging spots on each side.
I feel cheated and made the most of. Will never ever EVER buy another S&F product. I purchased the Stearns & Foster Queen mattress for $1500.00 and within 2 years the middle drooped so bad I had a tough time getting out of bed. I am fit, normal weight and swim laps regularly, walk and stay active.
I lastly changed it with a Jamison for half the price and sleep fantastic now. I put the S & F upstairs in the guest room but nobody wants to sleep on it. It will head out on the curb. My Other half and I bought a King Stearns & Foster Mattress/Box Spring from Ashley's Furnishings.
I called Ashley's upset and scheduled a representative to come out to determine. Best King Size Mattress For The Money. 1" in inmost spot (after 22 DAYS!) and rep said guarantee just replaces at 1 1/2". Again, why ought to we even have to call a rep after owning a bed mattress for 22 days ?? I read reviews alerting me about sagging problems prior to buying and I took a chance that it wouldn't occur to us.
Really frustrating that we replaced an excellent mattress that we had with this one. I will not be purchasing a S&F again - Best Mattress For Side Sleepers With Back Problems. I purchased a Stearns and Foster queen size bed and box spring that was promoted by the sales representative as an exceptional bed set that was really firm.
The normal body indentations you were to expect I check out on the Stearns and Foster website that were exceeded in the first two months. Best Mattress For Side Sleepers With Hip Pain. Upgraded 12/16/2015 - I acquired a queen Stearns & Foster bed set, and after just a number of months with simply myself sleeping on it, the bed started to droop uncomfortably.
Plus it was measured lots of hours after I had awaken and was off the bed, whereas any indentation that existed had increased to a viewed regular level. Site Here. Customer service was unprofessional and unsympathetic when dealing with me and my issues concerning the purchase of their item and the questioning of their service warranty examination methods.
Good luck and delighted shopping. I bought a Stearns and Foster Company High-end Bed Mattress in March of 2014. I thought I was purchasing comfort, boy was I incorrect. When getting up in morning, we discover that our hips are exceptionally unpleasant (we are both side sleepers). We likewise find that we roll to the center of bed.
Consultation was made and artisans came out. He stated that I did not have a depression of 1 1/2 inches which there was absolutely nothing they could do. I stated what about my service warranty, he stated I did not fall in the standards. I purchased a firm bed not rock hard (Best Mattress For Lower Back And Neck Pain).
Paid over $2600 for a king-size Stearns & Foster bed mattress at Sleepy's. Came with a ten years guarantee. After 2 years, terrible indentation on both sides where we sleep. After trying to utilize set they send from Marshall Bed mattress and downloading photos, might refrain from doing. I am a senior and this was very tough. Best Mattress For Lower Back Pain 2016.