I tried to call their customer support number, and was informed via tape-recording it'll be closed due to "unpredicted circumstances" and they don't know when it'll open. Lovely. Whatever took place to pride of manufactured item, or customer complete satisfaction? I'm not even attempting to handle Sears, which is very little better.
So we got our 4th replacement from Stearns and Foster and chose to switch the type of bed all together. Sears was excellent to work with, they even credited us $890 on the distinction of the upgrade so we paid an extra $300 to go with the lux estate ultra luxurious hybrid bed.
The adjustable base in some cases decreases on it own and smells strange still after 3 months. Odors like hay is the only method I can describe it. But I would suggest the lux estate hybrid ultra plush bed if you are searching for the softest bed!I would give zero stars if possible.
I noticed the imprints about a year after purchase. I believed my back and hips were injuring due to work out, however I think it's this cheaply made bed. I can't believe they are permitted to remain in service with ripping individuals off. We had a bed prior to this one for about twenty years and no issues.
We now seem like we require to purchase a new mattress because of the imprints and sagging causing us back pain. Will never ever buy another Stearns and Foster. Have this Stearns and Foster high profile for just over a year. 14 mo. to be precise. I weigh approx. 130. Live alone! Stay at home 6-8 mo.
This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I have actually paid people to rotate, after a few weeks I'm in a rut. Simply dreadful. Purchased a bed March 2015. The middle is already drooping. Called the client service for Sleep Train. Erica informed me that all claims would be rejected since I did not have a bar with a leg in the middle of my frame.
With all the bad evaluations, on this site alone, I will KEEP AWAY from any Stearns and Foster bed permanently !!! The customer support was of no aid. On a side note, as I was speaking with the salesperson about my issue, somebody else strolled in with the very same issue. Read This Article. Think what kind of bed that was??? Stearns and Foster.
Plainly this is the worst mattress we have ever owned. Within a year the mattress drooped, though not more than 1 inch. However it was like sleeping in a wagon wheel rut. Hips, shoulders, back and knees hurt every night. Keep away from this product. We bought our economy size mattress about 6 months back and 2 months into it there were drooping spots on each side.
I feel cheated and benefited from. Will never ever EVER purchase another S&F item. I bought the Stearns & Foster Queen mattress for $1500.00 and within 2 years the middle sagged so bad I had a hard time rising. I am fit, regular weight and swim laps regularly, walk and stay active.
I finally changed it with a Jamison for half the price and sleep terrific now. I put the S & F upstairs in the guest room but nobody wishes to sleep on it. It will go out on the curb. My Hubby and I bought a King Stearns & Foster Mattress/Box Spring from Ashley's Furniture.
I called Ashley's upset and set up a rep to come out to determine. Best Latex Mattress Topper For Back Pain. 1" in deepest spot (after 22 DAYS!) and representative said service warranty just replaces at 1 1/2". Once again, why should we even need to call an associate after owning a mattress for 22 days ?? I read evaluations cautioning me about drooping problems prior to buying and I took an opportunity that it wouldn't happen to us.
Extremely frustrating that we replaced a great bed mattress that we had with this one. I will not be purchasing a S&F once again - Best Mattress For Stomach Sleepers With Back Pain. I bought a Stearns and Foster queen size bed and box spring that was promoted by the sales representative as a remarkable bed set that was extremely firm.
The typical body indentations you were to expect I check out about on the Stearns and Foster website that were gone beyond in the first two months. Best Mattress For Side Sleepers Australia. Updated 12/16/2015 - I bought a queen Stearns & Foster bed set, and after only a number of months with simply myself sleeping on it, the bed began to sag annoyingly.
Plus it was measured lots of hours after I had actually awaken and was off the bed, whereas any imprint that existed had increased to a perceived regular level. Browse Around This Website. Consumer service was unprofessional and unsympathetic when dealing with me and my concerns regarding the purchase of their item and the questioning of their guarantee examination methods.
All the best and pleased shopping. I bought a Stearns and Foster Company Luxury Mattress in March of 2014. I thought I was buying convenience, kid was I incorrect. When getting up in early morning, we discover that our hips are exceptionally agonizing (we are both side sleepers). We likewise find that we roll to the center of bed.
Visit was made and craftsmen came out. He stated that I did not have an anxiety of 1 1/2 inches which there was absolutely nothing they could do. I said what about my service warranty, he stated I did not fall in the guidelines. I purchased a company bed not rock hard (Best Mattress For Side Sleeper Canada).
Paid over $2600 for a king-size Stearns & Foster mattress at Sleepy's. Came with a 10 year assurance. After 2 years, awful indentation on both sides where we sleep. After trying to utilize package they send from Marshall Mattress and downloading pictures, might not do. I am a senior and this was very hard. Best Mattress For Shoulder Pain.